If you have received damaged, defective, or incorrectly shipped merchandise, please contact Customer Service and return the product within 30 days of receipt following the Return/Exchange. 
We will gladly replace or refund the merchandise without additional charge upon return.
If you have ordered incorrectly or are not happy with your purchase, please submit a Return/Exchange request here.
 
Furthermore, your timepiece(s) is backed by a comprehensive protection plan.
1 year from the original date of purchase/delivery.

Unfortunately, we cannot accept returns on
sale or discounted items, tickets, or gift cards.